Refund and Returns Policy for Langlasni Luxury Cars

Effective Date: January 8, 2025

At Langlasni Luxury Cars, we aim to provide the highest level of customer satisfaction. This Refund and Returns Policy outlines the terms under which refunds and returns are handled for purchases made at our dealership or through our website, langlasni.com.

1. Vehicle Purchases

1.1. New Vehicles

  • Refunds: Refunds for new vehicles are not typically provided once the purchase is complete and ownership has been transferred.
  • Returns: Returns for new vehicles may be accepted under exceptional circumstances, such as mechanical issues covered under the manufacturer’s warranty, as determined by our team.
  • Conditions: The vehicle must be:
    • In its original condition, with no damages, modifications, or excessive mileage.
    • Accompanied by all original documentation, keys, and accessories.
  • Process: Contact our dealership within 7 days of purchase to discuss your situation.

1.2. Pre-Owned Vehicles

  • Refunds: Refunds for pre-owned vehicles are not generally offered unless specified in the sales agreement.
  • Returns: Returns may be considered if significant undisclosed defects are identified that were not covered during the pre-purchase inspection.
  • Conditions: The vehicle must remain in the same condition as at the time of purchase.

2. Parts and Accessories

2.1. Return Eligibility

Parts and accessories purchased from Langlasni Luxury Cars are eligible for return under the following conditions:

  • The item is unused, undamaged, and in its original packaging.
  • The return request is made within 30 days of purchase.
  • Proof of purchase is provided (receipt or order confirmation).

2.2. Non-Returnable Items

The following items are not eligible for return:

  • Custom-ordered or special-order parts.
  • Items marked as “final sale.”
  • Items that have been installed or altered.

2.3. Refunds

Refunds for eligible returns will be issued to the original payment method within 10 business days after the return is processed.

3. Refund and Return Process

3.1. Contact Us

To initiate a refund or return, please contact us:

  • Phone: (303) 838-2140
  • Email: info@langlasni.com
  • In Person: Visit us at 17000 Pine Valley Rd, Pine, Colorado.

3.2. Inspection

Returned vehicles, parts, or accessories will undergo an inspection to determine eligibility for refund or return.

3.3. Restocking Fee

For eligible returns of parts and accessories, a 10% restocking fee may apply unless the return is due to an error on our part or a defective product.

4. Vehicle Warranty and Repairs

Vehicles purchased from Langlasni Luxury Cars are covered under the manufacturer’s warranty (for new vehicles) or our limited warranty (for pre-owned vehicles, if applicable). For warranty-related repairs, please refer to the terms provided at the time of purchase.

5. Exceptions and Disclaimers

  • Refunds and returns are subject to the terms outlined in your purchase agreement.
  • Langlasni Luxury Cars reserves the right to deny a refund or return request if the conditions are not met.
  • This policy does not affect your statutory rights.

6. Contact Information

If you have any questions or concerns about this Refund and Returns Policy, feel free to reach out:

  • Address: 17000 Pine Valley Rd, Pine, Colorado
  • Phone: (303) 838-2140
  • Email: info@langlasni.com